Last Updated: January 2025

cv77 Privacy Policy

Your personal data belongs to you. This policy explains exactly what cv77 collects, why we collect it, how we use it, and what rights you have over your own information.

SSL Encrypted
All data in transit
Secure Storage
Encrypted at rest
No Data Selling
We never sell your data
Limited Access
Need-to-know basis only

This Privacy Policy explains how cv77 ("we", "us", "our") collects, uses, stores, and protects the personal information of players who use the cv77 platform. By registering on cv77 or continuing to use the platform, you confirm that you have read and understood this policy. If you have any questions, contact us at [email protected].

01 Introduction

cv77 takes the privacy of its players seriously. We understand that when you share your personal information with cv77, you're trusting us to handle it responsibly. This Privacy Policy sets out in plain terms what data cv77 collects from you, why we need it, how we use it, and how long we keep it.

This policy applies to all users of the cv77 platform, including the cv77 website and the cv77 mobile app. It covers data collected during registration, during your use of the platform, and through any communications you have with the cv77 support team.

cv77 is the data controller for all personal information collected through the platform. This means cv77 is responsible for deciding how and why your data is processed. We are committed to handling your data in a way that is fair, transparent, and consistent with applicable data protection laws.

02 Data We Collect

cv77 collects different types of personal data depending on how you interact with the platform. The main categories of data we collect are set out in the table below:

Category Examples When Collected
Identity Data Full name, date of birth, gender, nationality Registration and KYC verification
Contact Data Email address, phone number, residential address Registration and account updates
Financial Data Payment method details, transaction history, deposit and withdrawal records Deposits, withdrawals, and payment processing
Verification Data Government-issued ID, proof of address, selfie for identity verification KYC and AML compliance checks
Technical Data IP address, device type, browser type, operating system, session data Automatically when you use cv77
Usage Data Betting history, game activity, pages visited, features used on cv77 Automatically during platform use
Communications Data Support chat logs, emails, feedback submitted to cv77 When you contact cv77 support
Marketing Preferences Opt-in/opt-out status for promotional communications from cv77 Registration and account settings

cv77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

03 How We Collect Your Data

cv77 collects your personal data through several channels:

  • Direct interactions: When you register on cv77, complete your profile, make a deposit or withdrawal, contact support, or respond to a survey, you provide data directly to cv77.
  • Automated technologies: When you use the cv77 website or app, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
  • Third-party sources: cv77 may receive data about you from identity verification providers, payment processors, and fraud prevention services. This data is used to verify your identity and protect the security of your account.
  • KYC and AML checks: As part of our legal obligations, cv77 may collect additional verification data from you or from third-party verification services to comply with anti-money laundering regulations.

04 How We Use Your Data

cv77 uses your personal data for the following purposes:

  • To create and manage your cv77 account, including verifying your identity and processing your registration.
  • To process deposits, withdrawals, and other financial transactions on the cv77 platform.
  • To provide customer support and respond to your enquiries through the cv77 support team.
  • To personalise your experience on cv77, including showing you relevant promotions and game recommendations.
  • To send you marketing communications about cv77 offers and promotions, where you have opted in to receive them.
  • To detect and prevent fraud, money laundering, and other prohibited activities on cv77.
  • To comply with our legal and regulatory obligations, including anti-money laundering and responsible gaming requirements.
  • To analyse how players use cv77 so we can improve the platform and fix technical issues.
  • To enforce the cv77 Terms and Conditions and other platform policies.

cv77 will never use your personal data for purposes that are incompatible with the reasons it was originally collected. If we need to use your data for a new purpose, we will notify you and, where required, seek your consent before doing so.

06 Data Sharing

cv77 does not sell your personal data to third parties. We only share your data with third parties where it is necessary to provide the cv77 service, comply with legal obligations, or protect the security of the platform. The categories of third parties we may share your data with include:

  • Payment processors: To handle deposits and withdrawals on cv77, we share necessary financial data with payment service providers such as bKash, Nagad, and bank transfer processors.
  • Identity verification providers: cv77 uses third-party KYC services to verify player identities as required by our compliance obligations.
  • Fraud prevention services: We share data with fraud detection providers to protect cv77 and its players from financial crime and account abuse.
  • Technology providers: cv77 uses third-party software and infrastructure providers to operate the platform. These providers process data on our behalf and are bound by strict data processing agreements.
  • Regulatory and law enforcement authorities: cv77 may be required to share data with regulators, law enforcement agencies, or courts where required by law or to protect the rights and safety of cv77 and its players.

All third parties that process data on behalf of cv77 are required to handle your data securely and in accordance with applicable data protection laws. cv77 does not permit third parties to use your data for their own marketing purposes.

07 Data Retention

cv77 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The specific retention periods that apply to different categories of data are as follows:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Financial transaction records are retained for a minimum of five years in accordance with financial record-keeping requirements.
  • Communications data, including support chat logs and emails, is retained for up to three years after the last interaction.
  • Technical and usage data collected through cookies and server logs is typically retained for up to 13 months.
  • Marketing preference data is retained until you withdraw your consent or close your cv77 account.

When your data is no longer required for the purposes for which it was collected, cv77 will securely delete or anonymise it. Anonymised data may be retained indefinitely for analytical purposes, as it can no longer be linked back to you personally.

08 Data Security

cv77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the cv77 platform.
  • Encryption of sensitive data stored in cv77's databases, including financial and identity information.
  • Strict access controls that limit who within cv77 can access your personal data, based on a need-to-know principle.
  • Regular security audits and penetration testing of the cv77 platform and infrastructure.
  • Monitoring systems that detect and alert cv77 to suspicious activity or potential data breaches in real time.

While cv77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your cv77 account has been compromised, please contact our support team immediately so we can take action to protect your account.

09 Cookies and Tracking Technologies

cv77 uses cookies and similar tracking technologies to improve your experience on the platform, remember your preferences, and analyse how the platform is used. The types of cookies cv77 uses are:

  • Essential cookies: These are necessary for the cv77 platform to function correctly. They enable core features like account login, session management, and security. You cannot opt out of essential cookies.
  • Functional cookies: These remember your preferences on cv77, such as your language settings and display preferences, so you don't have to set them every time you visit.
  • Analytics cookies: cv77 uses analytics tools to understand how players use the platform — which pages are visited most, where players spend time, and where issues occur. This data helps us improve cv77.
  • Marketing cookies: These track your activity on cv77 to help us show you relevant promotions. You can opt out of marketing cookies through your browser settings or the cv77 cookie preference centre.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the cv77 platform.

10 Your Privacy Rights

As a cv77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact cv77 at [email protected]. We will respond to all valid requests within 30 days.

Right of Access

Request a copy of the personal data cv77 holds about you at any time.

Right to Rectification

Ask cv77 to correct any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where cv77 no longer has a legal basis to retain it.

Right to Restrict Processing

Ask cv77 to limit how we use your data in certain circumstances.

Right to Data Portability

Receive your cv77 data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to cv77 processing your data for direct marketing or legitimate interest purposes.

11 Children's Privacy

cv77 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If cv77 becomes aware that a minor has registered on the platform or provided personal data, we will immediately close the account and delete all associated data in accordance with our Terms and Conditions.

If you believe that a minor has registered on cv77 or that cv77 has inadvertently collected data from a person under 18, please contact us immediately at [email protected] so we can investigate and take appropriate action.

12 Changes to This Policy

cv77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players by email or through a notice on the cv77 platform. The updated policy will take effect from the date it is published on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how cv77 is protecting your data. Your continued use of cv77 after any changes are published constitutes your acceptance of the updated policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cv77 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and will respond promptly.

Email: [email protected] — Privacy-related requests are handled within 30 days.

For general account support, live chat is available 24/7 directly through the cv77 platform. VIP Club members can also reach their dedicated account manager for any privacy-related queries specific to their account.

How cv77 Protects Your Privacy

Real measures that keep your personal data safe on the cv77 platform every day.

End-to-End Encryption

Every piece of data you send to cv77 — from your login credentials to your payment details — is protected by SSL/TLS encryption. Nobody can intercept your data while it travels between your device and the cv77 platform.

Strict Access Controls

Only cv77 staff who genuinely need access to your data to do their jobs can see it. We operate on a strict need-to-know basis, and all access to player data is logged and monitored to prevent misuse.

No Data Selling — Ever

cv77 will never sell your personal data to advertisers, data brokers, or any other third party. Your information is used solely to provide and improve the cv77 service and to meet our legal obligations.

Breach Notification

In the unlikely event of a data breach that affects your personal information, cv77 will notify you promptly and take immediate steps to contain the breach and protect affected accounts. Transparency is non-negotiable.

You Control Your Data

cv77 gives you real control over your personal data. You can update your information, manage your marketing preferences, request a copy of your data, or ask for deletion — all through your cv77 account or by contacting support.

Compliance-First Approach

cv77 processes your data in line with applicable data protection regulations. Our compliance team regularly reviews our data practices to ensure cv77 stays up to date with evolving legal requirements and industry standards.

Join cv77 with Confidence

Now you know exactly how cv77 handles your data. Register today and enjoy sports betting, live casino, and exclusive games on a platform that puts your privacy first.